We offer two flat-rate shipping options across Australia via Australia Post:
- Express Shipping: $15 flat rate — delivered in 1–4 business days
- Standard Shipping: $10 flat rate — delivered in 2–8 business days
- Complimentary standard shipping is available on all orders over $200
Yes, we ship to PO Boxes and Parcel Lockers within Australia.
We currently ship internationally to selected countries via Australia Post:
- Express International: $30 flat rate — 2–5 business days
- Standard International: $19.95 flat rate — 6–27 business days
Customs delays may occur. Please note, any applicable duties or taxes are the responsibility of the customer.
We aim to get your order on its way quickly:
- Orders are processed within 24 hours
- Orders placed before 3pm (Mon–Fri) will ship same day
- Orders placed after 3pm will be shipped the next business day
All orders are shipped from our boutique at 196 Seymour Street, Sandgate QLD 4017.
Prefer to collect in person?
- Pick up same day for orders placed before 3pm
- Collection from:
Bayside Elements
196 Seymour Street, Sandgate QLD - Collection available during our standard opening hours:
Tues–Fri: 10:00–4:00
Sat: 9:00–2:00
Enjoy free same-day delivery within 25km of our Sandgate store.
- Valid for orders placed before 3pm
- We currently deliver to the following postcodes:
4005, 4006, 4007, 4008, 4009, 4011, 4012, 4013, 4014, 4017, 4018, 4019, 4020, 4021, 4022, 4030, 4031, 4032, 4034, 4035, 4036, 4051, 4053, 4500, 4502, 4503, 4509
We want your experience to be effortless — even if something isn’t quite right.
- For orders under $200, the customer covers return shipping
- For orders over $200, Bayside Element will cover the cost
- Returns must be: Unworn In original packaging with all tags attached
- Returns are sent via Australia Post
Need to start a return? Email us at hello@baysideelements.com.au
If your order hasn’t arrived or is marked as delivered but hasn’t been received:
📩 Please contact us at hello@baysideelements.com.au and we’ll follow up with Australia Post immediately.
